WeHearYou
Jessica DouglasMar 8, 2026
Nova Advertising did an amazing job creating our website! From start to finish, their team was professional, responsive, and extremely helpful throughout the entire process.
New · Six widget layouts, one line of code
Win the next customer with the last one’s review.
Collect reviews and video testimonials, reply to Google and Facebook from one inbox, and show the best of them on your website — all from WeHearYou.
No card needed · Cancel anytime · Works with WordPress, Wix, Squarespace and any site
RPRiverside PlumbingHow did Mike do today?
Tap the stars to try it
● Record a video insteadSendThen share it on Google in one tapEllen K.Video
4.716 reviews on
New Google review· Rebecca N. ★★★★★Suggested reply: Thanks for having us back, Rebecca! Mike was glad to see the house again.
RPRiverside PlumbingHow did Mike do today?
Tap the stars to try it
● Record a video insteadSendThen share it on Google in one tapRiverside Plumbing is our demo account. The tour plays on its own — tap any tab to try it.
Why businesses choose WeHearYou
Reviews that win customers, without the chasing.
Build trust
Show real reviews where people decide.
Visitors check reviews before they call. Put your best ones on the pages that matter, in your colours, updated on their own.
- Walls, sliders, badges and pop-ups
- Video testimonials next to written ones
- An AI summary of what customers say
Get found
Stay fresh on Google.
Google says reviews can improve your business’s visibility in local results. A steady stream of new ones — and your replies to them — keeps your profile active.
- Ask every customer, every time
- Reply to Google reviews from one inbox
- Facebook reviews alongside Google
plumber near me
Riverside Plumbing4.7(16)3 new this month
4.2(9)
4.0(23)
IllustrationSave time
Set it up once. It runs every week.
Connect your booking tool or upload a list. WeHearYou sends the asks, follows up once, and drafts your replies.
- Text and email, with your name on it
- Unhappy feedback flagged so you can call back
- Everyone can still post publicly — no filtering
1
Visit endsBooking tool marks it done
2
Text sent“Hi Marcus, how did we do?”
3
ReminderOnly if they haven’t answered
4
Review arrivesOn Google, in your inbox
5
Reply draftedYou tap Post
Everything in one place
Ask, collect, reply and show — without switching tools.
Review requests
Ask every customer, while it’s still fresh.
When a job is marked done, WeHearYou sends a short text or email with your name on it. Customers rate the visit and can post to Google in one tap.
- Sends automatically from your booking tool, a CSV, or by hand
- One polite reminder, never more
- Every customer gets the same choice to post publicly
- Opt-outs handled for you
RPHow did Mike do?
Your nameMarcus W.
Tell us moreOptional
SendMarcus W.Posting publicly on Google
Water heater died on a Sunday. Replaced by 2…
CancelPost
Video testimonials
Let happy customers say it on camera.
Customers record a short video from their phone or computer — no app to install. It lands in your library, ready to add to any widget.
- Recorded right in the browser
- Captions you can edit, shown on the video
- Shown next to written reviews in your widgets
← BackRiverside Plumbing + youWhat problem were you having before you called us, and how did it go?Add a few words (optional)…
Import
Bring in the reviews you already have.
Connect Google and Facebook with a sign-in and past reviews come in on their own. For everything else, upload a spreadsheet or add a review by hand.
- Google and Facebook sync automatically
- CSV upload for reviews from anywhere
- Everything in one inbox, one widget
AI replies
Reply to every review, in your voice.
WeHearYou drafts a reply for each Google and Facebook review from what the customer actually said. You tweak it or post it as is — nothing goes out without you.
- Drafts that sound like your business
- Tell it how to change: shorter, warmer, more formal
- Post to Google from the same screen
- Optional auto-replies for 5-star reviews
Rebecca N.
Second time we’ve used them. Same technician, remembered the house, straight to the problem.Repeat customer ×5 stars ×✦ Suggested replyThanks for having us back, Rebecca! Mike was glad to see the house again — call us any time.
Instructions: make it a little warmerEditPost to Google
Private feedback
Hear it first, while you can fix it.
Customers can tell you directly what went wrong. You get it by text or email, assign it to someone, and close the loop — and they can still post publicly whenever they like.
- Your logo and colours on the form
- Share by link, QR code or on your website
- Alerts to the right person, straight away
- Track every case until it’s resolved
RPTell us about your visitYour feedback goes straight to the owner.
Your nameSandra O.
What happened?The technician left the crawlspace hatch open overnight…
Phone (so we can call you)(571) 200-0107
Send to the ownerPrefer to post publicly? Review us on GoogleFollow-up caseResolved
Assigned to Mike · 2 hours after it came in✓ Called Sandra and apologised✓ Crawlspace check added to the job checklistAnalytics
See what’s working, and where to follow up.
Track requests, new reviews and how fast your team replies — for one location or all of them.
- Review growth over time, by site
- How fast your team replies
- What customers mention most
- Filter by location
Riverside Plumbing demo account
Automate the asking. Enjoy the results.
Celebrate the good days
Get a text or email the moment a new review lands — so you can thank the team while it’s fresh.
Dana W. left a 5-star review“The only one that turned up when they said they would.”
Imported 3 new reviews from Google
Paste once. Works everywhere.
Copy one snippet into WordPress, Wix, Squarespace, Webflow, Shopify or plain HTML. New reviews appear on their own.
Your embed codeCopy
<div id="why-widget-7f3a"></div> <script src="https://wehearyou.app/embed/widget.js" data-token="7f3a…" data-mount="#why-widget-7f3a"></script>Google Business Profile
Keep your Google profile fresh.
Post updates, add photos and reply to reviews on Google from the same place you run everything else.
Review repliesPostsPhotosBusiness detailsSync statusEvery location, one login
plumber near me
Riverside Plumbing
4.716 Google reviewsPlumber · Fairfax, VA · Open 24 hoursNew post · Winter tip: how to find your main water shutoff
Widgets
Six ways to show your reviews. One line of code.
Match your fonts and colours, choose which reviews show, and highlight the phrases that sell. Each widget carries a small WeHearYou link.
WallColumns of cards with a Read more for long reviews.
SliderA row with arrows, dots and swipe on phones.
ListOne clean column for a full reviews page.
ScrollingTwo rows drifting across the page, edges fading out.
Rating badgeYour score and reviewer photos, for headers and footers.
Pop-upA small review that slides in at the corner.
For practicesRead the business associate agreement →
Built for dental, medical and med spa teams.
Many of the businesses we work with see patients. WeHearYou keeps requests friendly and short, keeps feedback where your team can act on it, and never puts treatment details on your website.
Business associate agreementAvailable for practices that need one.
Private feedback stays privateFollow-up cases are visible only to your team, never on your website.
Access per locationFront desk sees their location. Owners see everything.
Follow-up from a 2-star reviewExample. Customers can always post publicly — we just make sure you hear it too.
TTom W.
Waited 40 minutes past my appointment time and nobody told me why.
Follow-up caseOpen · assigned to Dana
✓ Called Tom, apologised, offered a priority slot✓ Front desk now texts when running lateNote added to staff meeting
The proof is on this page
A live WeHearYou widget, showing real reviews.
These are NOVA Advertising’s own Google reviews — the Fairfax agency that builds WeHearYou — shown by the same widget you’ll use.
5.0Based on Google reviews
Aysha HarmonAug 28, 2025
Fantastic to work with. Their team is knowledgeable, creative, and always professional. They redesigned our website and managed our digital marketing, and we’ve already seen a real difference in results.
Lucas GrahamAug 27, 2025
NOVA Advertising is a great digital marketing agency in Fairfax. They helped us with website design, SEO, and Google Ads, and we’ve seen awesome results.
Pricing
Simple plans. 14 days free, no card.
Every plan includes the review inbox, widgets on your site, and text and email requests.
Starter
One location, run by the person who answers the phone.
$19/ month
Start free for 14 days- 1 location, 1 user
- 100 review requests a month
- 500 contacts
- 3 review widgets
- 30 days of analytics
Growth
Most popularA few locations and a small team sharing the work.
$49/ month
Start free for 14 days- 3 locations, 5 users
- 500 review requests a month
- 5,000 contacts
- Video testimonials and AI reply drafts
- Facebook reviews alongside Google
- 90 days of analytics
Pro
Franchises and groups running several sites at once.
$199/ month
Start free for 14 days- 5 locations, unlimited users
- 1,000 review requests a month
- Unlimited contacts, widgets and video
- Webhooks for your own tools
- A full year of analytics
More than five locations, or need a business associate agreement? Talk to us
For agencies
Running reviews for your clients?
Connect every client’s Google profile from one login, switch between locations in a click, and give each client widgets in their own colours. We built it for our own agency first.
Book an agency walkthrough15 minutes, with a real person
Is it OK with Google to ask for reviews?
Yes — as long as you ask every customer the same way and don’t offer anything in return. WeHearYou asks everyone, and every customer can post publicly.
Will it work with my website?
Yes. Paste one line into WordPress, Wix, Squarespace, Webflow, Shopify or plain HTML. We can do it for you, too.
Can I bring in the reviews I already have?
Google and Facebook connect with a sign-in. Your past reviews come in, and new ones follow on their own. Reviews from other sites can be uploaded as a spreadsheet or added by hand.
Do my customers need an app?
No. They tap a link in a text or email. Video testimonials record right in the browser.
Is there a contract?
No. Pay monthly and cancel anytime from your billing page.
Your next customer is reading your reviews right now.
Start free for 14 daysNo card needed · Set up with a real person if you like